Design thinking is a collaborative problem-solving process based on design used in artistic endeavors.
Whether you are involved with marketing, product development, customer service, or leadership — you can benefit from Design Thinking: An Introduction. This one-day course teaches why empathy is needed to understand a design for your users; how to employ ideation to develop solutions your users’ wants and needs; and how to conduct prototyping and testing to refine solutions.
The sessions focus on using design thinking to solve problems more creatively, how to understand problems from a customer’s perspective, applying different brainstorming techniques to identify innovative ideas, using effective design research, understanding the value of creating prototypes to test ideas, and how to keep design ideas moving forward.
Like all of our training material packages, you’ll get everything you need to train in one handy download. Download your free sample today.