Training administrative assistants with the skills they need to really succeed at their job can be difficult, especially considering the wide variety of office and interpersonal skills an administrative assistant requires. Velsoft's Skills for the Administrative Assistant has collected rich, up-to-date training material that makes training for administrative assistants easy and accessible.
Skills for the Administrative Assistant teaches students writing and communication skills, including tips on proofreading and punctuation to ensure their writing has a professional polish; how to get ahead by proactively managing their time and priorities; the importance of professionalism in their appearance and interactions with people; and how to effectively recognize and manage conflict by dealing with problems assertively without being aggressive.
Velsoft's administrative assistant workshop training material is completely customizable for instructors, so it can better meet the needs of your classroom. A two-day course, instructors receive an instructor's guide, student materials, activities, and more, and can even combine their classroom administration training with eLearning. An online blended learning solution, eLearning offers even more training opportunities.