As an individual, facts and knowledge can only go so far. Solving tough problems requires the ability to define the true problem, analyze the possible causes, create options, select the most feasible option, and then implement it. This two-day workshop should help individuals enhance their efforts to find sustainable solutions and learn new ways to approach problem-solving to reach win-win decisions.
Highlights of what participants will learn:
- Increase their awareness of problem solving steps and problem-solving tools;
- Distinguish root cause from symptoms to identify the right solution for the right problem;
- Improve their problem-solving and decision making skills through identifying their own problem-solving style;
- Improve their ability to participate in and communicate about a collaborative problem-solving process;
- Recognize the top ten rules of good decision making.