Dispute Resolution: Mediation through Peer Review
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Dispute Resolution: Mediation through Peer Review Training Material

This training courseware title provides everything you need to professionally deliver Dispute Resolution: Mediation through Peer Review training including editable training manual, hands-on exercises, exercise files, detailed instructor guide, classroom-ready PowerPoint slides, and unlimited online learning licensing.
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Seeing is Believing This sample manual to teach Dispute Resolution: Mediation through Peer Review is in MS Word format.

About Dispute Resolution: Mediation through Peer Review Training Material

Have you ever been in a workplace situation where a supervisor has made a decision that you don't agree with? Did you wish that you could ask someone else what they thought of the decision; whether they would have done the same thing? The Peer Review process offers employees just that chance, using a formalized process. In this one-day workshop, participants will cover all aspects of the process, from initiating the process, to choosing a facilitator and panel members, to having a hearing and making a decision.

Highlights of what participants will learn:

  • What the Peer Review process is;
  • How employees file grievances and how management should respond;
  • How a facilitator and a panel is chosen;
  • What is involved in the hearing process, from preliminary meetings to the hearing itself, to the decision process;
  • What responsibilities and powers a panel should have;
  • Questioning techniques;
  • Why peer review panels fail and how to avoid those pitfalls.